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Accessibility Statement

 

The Kabin CrewWebsite: www.thekabincrew.comStatement date: October 2025 Last reviewed: October 2025

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1. Commitment to accessibility

At The Kabin Crew, we are committed to making our website as accessible as possible to everyone, including people with disabilities. We aim to ensure users can access and use all our content without barriers.

 

2. Measures to support accessibility

We have taken the following measures to support accessibility:We use accessible website design principles and best practices.We review new content and features to ensure accessibility before publishing.We test our website using automated and manual tools to identify and correct accessibility issues.We provide alternative formats or support when needed.

 

3. Conformance status

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard (or other relevant level). This website is partially compliant with WCAG 2.1 AA, due to the non-compliances listed below.

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4. Known accessibility issues and exemptions

We are aware that some parts of this website are not fully accessible:

  • Some images may lack descriptive alternative text.

  • Some PDFs or downloadable documents may not be fully compatible with screen-readers.

  • Some videos or embedded media may not yet include captions or transcripts.

  • Certain colour contrasts may not meet recommended accessibility ratios on all pages.

  • Some older or third-party content may not fully support keyboard navigation or screen-reader use.

We are working to improve the accessibility of our website and aim to correct these issues as part of our ongoing updates. Where it is not possible to make content fully accessible, we will provide the information in an alternative format on request.

If you encounter an accessibility problem not listed above, please contact us at info@thekabincrew.com so we can investigate and resolve it. Some elements of our website rely on third-party services or plugins (for example, booking systems or social-media feeds). We cannot guarantee that these third-party components meet the same accessibility standards, but we will raise accessibility issues with the relevant providers when possible.

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.5. Feedback and contact information

If you find any difficulty using this website, or believe that certain content is not accessible, please contact us so we can help.Email: info@thekabincrew.com. Please include the web page address, the nature of the accessibility issue, and your preferred contact method. We will respond to your request as soon as possible and aim to fix the issue promptly.

 

6. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, which apply to the UK.

If you are not satisfied with how we respond to your accessibility enquiry or complaint, you can contact the Equality Advisory and Support Service (EASS) for further advice or to escalate your concern.

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